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Contact Us
If you’ve got great products to sell then drop us a line.
Contact Us
If you’ve got great products to sell then drop us a line.
1. Introduction
Welcome to TechinTrend. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our site.
2. Definitions
- “We,” “Our,” “Us” refers to TechinTrend.
- “You,” “Your,” refers to the user or customer of the website.
- “Products” refers to the electronics and other goods available for purchase on our site.
3. Use of the Website
- Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use this site.
- Account Registration: You may be required to register an account to make purchases. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
- Prohibited Activities: You agree not to engage in any unlawful activities or use the site in a manner that could damage, disable, or impair its functionality.
4. Product Information
- Descriptions and Availability: We strive to ensure product descriptions and availability are accurate. However, we do not warrant that descriptions or other content are error-free or complete.
- Pricing: Prices are subject to change without notice. We reserve the right to modify prices and offer discounts at our discretion.
5. Orders and Payments
- Order Acceptance: All orders are subject to acceptance by us. We may refuse or cancel any order for reasons including but not limited to product availability, errors in pricing, or suspicion of fraud.
- Payment Methods: We accept various payment methods as listed on our site. You agree to provide accurate and complete payment information.
- Taxes: Sales tax or VAT may be applied depending on your location. You are responsible for any additional taxes or duties.
6. Shipping and Delivery
- Shipping: We offer shipping services as specified on our site. Delivery times are estimates and may vary.
7. Returns and Refunds
- Returns Policy: We accept returns in accordance with our Returns Policy, which is available on our site. Products must be returned in their original condition and packaging.
- Refunds: Refunds are processed based on the payment method used. Some restrictions or fees may apply.
8. Warranties and Disclaimers
- Product Warranties: Products may come with manufacturer warranties. We disclaim all other warranties to the extent permitted by law.
- Disclaimers: Our site and products are provided “as is” without any warranties, express or implied. We do not guarantee the accuracy or reliability of the site or its content.
9. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of our site or products.
10. Indemnification
You agree to indemnify and hold harmless [Your Company Name] and its affiliates from any claims, liabilities, damages, losses, and expenses arising from your use of the site or violation of these terms.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on our site. Your continued use of the site after changes constitute acceptance of the new terms.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
- Email: sales@techintrend.ca
Severability: If any provision of these Terms is found to be invalid, the remaining provisions will continue in full force and effect.
Entire Agreement: These Terms constitute the entire agreement between you and TechinTrend regarding your use of the site and supersede all prior agreements and understandings.
Return and Refund Policy
1. Introduction
Thank you for shopping with TechinTrend. We strive to ensure you are satisfied with your purchase. This Return and Refund Policy outlines the procedures and conditions for returning products and obtaining refunds.
2. Return Eligibility
To be eligible for a return, the following conditions must be met:
- Timeframe: Returns must be initiated within 10 days of receipt of the product. The exact timeframe may vary depending on the product category.
- Condition: Products must be in their original condition, unused, and with all original packaging, accessories, and manuals.
- Proof of Purchase: A valid receipt or proof of purchase is required for all returns.
3. Non-Returnable Items
The following items are not eligible for return:
- Open Software and Digital Products: Software, digital downloads, and other digital content are non-returnable once opened or accessed.
- Personalized or Custom Products: Products that have been customized or personalized are non-returnable.
- Consumables: Items such as batteries, ink cartridges, and other consumable products cannot be returned once opened.
4. Return Process
To initiate a return:
- Contact Us: Reach out to our Customer Service team at returns@techintrend.ca to request a Return Merchandise Authorization (RMA) number. Include your order number and reason for return in your request.
- Packaging: Carefully pack the item(s) in their original packaging along with any accessories, manuals, and other included items. Clearly write the RMA number on the outside of the package.
- Shipping: Ship the return to the address provided by our Customer Service team. You are responsible for return shipping costs unless the return is due to a defect or error on our part.
5. Refunds
- Processing Time: Once we receive and inspect the returned item(s), we will process your refund within 10 business days. Refunds will be issued to the original payment method.
- Partial Refunds: In some cases, a partial refund may be issued if the returned item is not in its original condition, is missing parts, or has been used.
- Shipping Costs: Original shipping costs are non-refundable, and you are responsible for return shipping costs unless the return is due to a defect or error.
6. Exchanges
We do not offer direct exchanges. If you wish to exchange a product, please follow the return process and place a new order for the desired item.
7. Defective or Incorrect Items
If you receive a defective or incorrect item:
- Contact Us: Notify us within 2 days of receipt at returns@techintrend.ca with your order number and a description of the issue.
- Return Shipping: We will provide a prepaid return label for defective or incorrect items. Once we receive the returned item, we will issue a full refund or send a replacement at no additional cost.
8. Changes to This Policy
We may update this Return and Refund Policy from time to time. Any changes will be posted on our website and will apply to purchases made after the effective date of the changes.
9. Contact Information
For any questions or concerns regarding returns and refunds, please contact us at:
- Email: returns@techintrend.ca